Ace the Chesapeake Inn Server Challenge 2025 – Serve Up Success with Style!

Question: 1 / 400

How should you respond to a guest who requests a specific wine recommendation?

Point them to the wine list and leave them

Ask questions about their preferences and suggest options accordingly

When a guest requests a specific wine recommendation, asking questions about their preferences and suggesting options accordingly is the best approach. This method involves engaging the guest in a conversation about their taste preferences, such as whether they prefer red or white wine, dry or sweet, and pairing options with their meal. Tailoring the recommendation to the individual's taste not only shows attentiveness to their desires but also enhances their dining experience by helping them find a wine that they are likely to enjoy.

Engaging in dialogue fosters a connection and demonstrates knowledge of the wine selection, ultimately creating a more personalized and positive experience for the guest. By taking the time to understand their preferences, you are more likely to make a recommendation that aligns with their palate, leading to greater satisfaction. This approach also allows for the opportunity to educate the guest about the wines you suggest, creating a memorable interaction that reinforces their choice to dine at your establishment.

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Advise them to try beers instead

Repeat the menu options without engaging

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